Square-Enix has announced all Final Fantasy XIV accounts will be given an extra week of free play time to compensate the server issues during launch.
A Post on theiir Lodestone website explains that anyone who has registered Final Fantasy XIV or does so before 11.59 PM PDT on September 9 will have an extra week of free game time added to their account, in addition to the month that comes when you buy a copy of the game.
The Lodestone post reads, "Since the beginning of official service on August 27, 2013, the number of users attempting to access the game has significantly exceeded our initial estimates. While we are pleased to see support for the game reach far beyond our expectations, the servers were not prepared to handle this influx of players. As a result, our servers have been pushed beyond maximum capacity."
All Final Fantasy XIV service accounts will receive an additional seven days of free play time which is great news for those who were thinking about leaving the game when their 30 days are up. That extra seven days may convince some to stay on.
Additionally, the company has announced a 10-hour emergency maintenance period will take place later today to try and sort all the problems.
"To resolve this issue, we will be performing maintenance from September 3, 2013, at 5:00 PM to September 4, 2013, at 3:00 AM PDT, for the purpose of increasing the number of available Worlds, reducing stress on the Duty Finder servers, and increasing the number of concurrent logins allowed for each server."